We are facing some issue, with LoadRunner citrix scripting,
I understand that Citrix is a UI level protocol and while recording the script, it saves the application snapshots *.png inside the data folder of the script :- data\Snapshots\
Also it saves the bitmap information at data\sync_bitmaps\
Basically, this information is used to modify the script or handle the replay issues. we are unable to see *.png and bitmap information saved for the scripts we are recording.
However after recording the script, we could see that sync_bitmap folder is blank and Snapshots folder do not have .png files in it.
if I try to replay this script it gives error like
vuser_init.c(96): Error: Unable to create screen snapshot : Failed to retrieve the ICA Client bitmap. Reason: "The server threw an exception."
09/12/2014 17:51:38 vuser_init.c(96): Failed to save screen capture to file, The handle is invalid.
vuser_init.c(96): Waiting for bitmap (3, 101, 399, 451) to have hash value "snapshot7"
vuser_init.c(96): Error: Unable to create screen snapshot : Failed to retrieve the ICA Client bitmap. Reason: "The server threw an exception."
Protocol :- citrix
Citrix Client version :- 9.20
LoadRunner :- 9.52
P.S. This thread has been moved from Performance Center Support and News Forum to LoadRunner Support Forum - Hp Forum Moderator