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"An Error Has Occurred" message when attempting to open a VuGen script from ALM

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I am running VuGen 12.01 with scripts stored in ALM 11.52

 

We have had no problems opening and editing scripts stored in ALM from VuGen until now.

 

When we attempt to open the script, it returns a popup message stating only "An Error Has Occurred".

 

This appears to be related to permissions, because the user who first saves the script to ALM can open the script, but no one else can.  What is puzzling though, is if we try to open a script that is locked, we still get the "test is locked and read only" message before the "error has occurred" message, so I don't think it is a locking issue. I also checked the Locks table in ALM to make sure there were no locks on the test.

 

Has anyone else seen this issue before?


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