TCS has stopped working "error when starting TruClient IE script in LR12

Hi,

We are trying to record the script in Ajax Tru Client - IE in LR 12.0 ver tool, but once we complete the flow recording and when we click on stop button an error message received as

"TCS has stopped working",  so the we closed the "Develop Script" session.

When I select the "Develop Script" button again, I get the error stating:

HP Virtual User Generator

A communiction error occurred between the TruClient browser and Vugen. Close the TruClient broswer if it is open and click the "Develop Script" button to restart the TruClient browser. If the browser is already closed, restart VuGen.

The issue is similar to the case as below:

http://h30499.www3.hp.com/t5/LoadRunner-Support-Forum/TCS-has-stopped-working-quot-error-when-starting-TruClient-IE/td-p/6599178

But there is no issue resolution setps...in above ticket. Let me know if I need to raise a SAID ticket for this...?

Thanks,

Prasanna