12.02 Vugen not able to Record

LoadRunner 12.02 VuGen.

When attempting to record on Windows Server Standard 2008 R2 SP2 I receive the following errors:

could not load api_inspector.dll

 then

vugn_record_api

then

cannot initialise the "multi" inspector

Is there a fix to this error?

How to load api_inspector. dll?

Using Community Edition is this causing the Multi protocol issue, I used Web & Citrix.

P.S. This thread has been moved from LoadRunner Web Controller Feedback Forum to LoadRunner Support Forum. - Hp Forum moderator