Hi,
We have 2 Windows server 2003 machine that had permanent LR license. One machine had LR 9.5 and the other one had 11.0. Since the machines were on quite an old OS, we were asked by org's IT team to get it re-imaged. We exported LR license (Registry - License 2) before sending it for reimaging. Windows server 2008 was installed on both these machines.
We have 2 issues now.
1. We installed the latest LR , i.e. 12.02 on one machine, but the old licenseisnt being recognised even after importing of the registry key.
2. We assumed that the above problem is due to 12.02 not identifying old licenses. So, we installed LR 9.5 on the second machine and imported the license on it. Even on this machine, license is not recognised. We were in an impression that license is mapped to MAC id of the machine. After re-imaging, MAC id of the machines remains the same.
Kindly suggest what should be done.
Thanks & Regards
Nairiti
