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Not able to monitor running script

I have created a script with LR 11.00 that logs into an ESS Portal, views the W2 Online hyperlink and then logs out. The script shows as succesful when replaying however when the BASIS team is monitoring the Portal they are unable to see the user on the script accessing the portal. Note from BASIS team on monitoring tool: We’re using SAP AS JAVA 7.31 platform with enterprise portal. All outbound request from the web browser (IE) goes through our web dispatcher ( SAP WEB Dispatcher version 7.42) who routes the request to the portal and the ECC system. I’m basically using the admin functions on the portal to see what user comes and in ECC who is logged in. I’m doing a simple comparison between a user logging where I can see the user on the portal and at the same time in ECC. When I look for the user utilizing the script that you created I do not see a session on the portal and in ECC. Is this a setting in the script that is preventing the BASIS team from seeing the script log in? Help is greatly appreciated.

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