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Urgent help needed - Error: ctrx_sync_on_window("Windows Logon") failed. The window does not exist.

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Hi,

I need an urgent help.

When i replay the recording 50 times (50 iterations) in Vugen, i will not get any failures. but I am struggling with Controller from last 2 days. When i put the load with 10 users, it is working good. but when i increase the number of users(up to 30) the Scenario is getting failed by the below error.

Action.c(8): Error: ctrx_sync_on_window("Windows Logon") failed. The window does not exist.

This is the only error i am getting for 15 scenarios which i have to Load test(I thought all the 15 scenarios will work good in Controller when there is no error while replaying the script in Vugen). This is a windows application inside Citrix. I am using True-Client also for this. 

Please find the attached screenshot of my Script and also the Controller error message.


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