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Tips to get best help in the forum

Here are some useful tips for getting answers/help in the forum.
All are relevant, but maybe not all in your perticular case.

1. Describe your problem/error as good as possible. Too much information is better than too little.

2. Specify the LoadRunner/Performance Center version used, many issues are specific to a version or fixed in newer versions.

3. Mention the protocol used and the type of application to test, HTTP/HTML and TruClient have very different problems.

4. Attach a screenshot of the error, this often gives the best understanding.

5. Include a snippet of the code that causes the trouble.

6. Mark the thread as solved when a done. This helps others with the same trouble when searching. Also helps the ones answering questions to skip questions. So do this even if you find out the solution by ourself.

7. Try searching first. LoadRunner help, this forum, HPE support site and google contains loads of information.

8. Include log-files or snippets of it. The exact error gives better understanding, then "It fails"

9. If someone helps you, show appreciation by giving them kudos. It will not cost you anything but a click.

/br ola

ps. Maybe an admin could do this "sticky" or post something similar, so the newcommers will be able to fid it.


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