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Controller--Load Generator connection weird issue after 12.53 patch3 upgrade

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Hello Experts,

I know its sounds weired ,but i need your help/suggestion in fixing the issue.

We have three machines A  B& C. Machine A act as controller and  B& C act as load generator. I did full installation on machine A and installed agent ,Vugen and Analysis on Machine B and C.

We are using loadrunner v12.53 and yesterday i have updated to patch3 . Since them i am facing issue connecting controller and load generator.

On Machine B& C , when i install Load Generator Agent and set as process, connection between Controller (A) and Load Generator(B&C) works perfectly fine. Test is executed sucessfully.

But when i also install Vugen on Machine B&C along with Agent, controller and load generator is failing. From controller sceanrio, it shows "Failed to Connect load generator"

I followed below sequence in doing the patch upgrade:

1)On load generator machine i.e machine B & C, i have first installed Agent and then did patch upgrade.

2)After Agent upgrade, i installed Vugen and did patch upgrade.

Is this correct way of doing upgrade?

 

i checked and confirmed below things:

1)Agent is running on Load generator machines

2)No Firewalls enabled

3)Port 54345 is open

4)Ping works bidirectional .

 

Please advise and help fixing the issue.

 


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