Loadrunner controller crashes when connecting to sitescope monitor

I set up sitescope monitor and its fine and shows me the stats against the server

I then launched LR controller and attempted to connect the sitescope measurements

Loadrunner is able to connect to the sitescope and retrieve the list of all sitescope monitors

but when attempting to select one of the sitescope monitor, HP LR crashes

This happens for both LR versions 12.5 and 12.02

Error message below

C:\Users\SA\AppData\Local\Temp\WERCAD7.tmp.appcompat.txt

C:\Users\SA\AppData\Local\Temp\WERDAE.tmp.WERDataCollectionFailure.txt

Read our privacy statement online:

  http://go.microsoft.com/fwlink/?linkid=280262

If the online privacy statement is not available, please read our privacy statement offline:

  C:\Windows\system32\en-US\erofflps.txt