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Load Runner 12.00 RDP Protocol

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My Dear LoadRunners,

At present i am working on RDP Protocol,  i am seeing below error while executing script on VUGen. 

Scenario: User logged into Remote Desktop, launch a windows based application and submit a ticket. While submitting a ticket, user may idle for 30 to 90 minutes in between. To replicate this, i have used think time, is it suggestable?

Any recoomended settings?

 

rdp_mouse_click("StepDescription=Mouse Click 27",
"Snapshot=snapshot_62.inf",
"MouseX=1422",
"MouseY=282",
"MouseButton=LEFT_BUTTON",
"Origin=Default",
RDP_LAST);

rdp_sync_on_image("StepDescription=Image Synchronization",
"WaitFor=Appear",
"AddOffsetToInput=Default",
IMAGEDATA,
"ImageLeft=216", "ImageTop=310", "ImageWidth=313", "ImageHeight=201", "ImageName=snapshot_194.png", ENDIMAGE,
RDP_LAST);

// IDLE Time <Create Incident>

lr_think_time(1800);

lr_start_transaction("DESCRIPTION");

rdp_mouse_click("StepDescription=Mouse Click 28",
"Snapshot=snapshot_64.inf",
"MouseX=778",
"MouseY=260",
"MouseButton=LEFT_BUTTON",
"Origin=Default",
RDP_LAST);

 

 

Log:

Action.c(146): Information relevant for customer support: Entered 'LrRdpSocketTransport::IsDataPending' with 1 msec maximum timeout.
Action.c(146): Bitmap update received.
Action.c(146): Bitmap (left=1735, top=1162, width=24, height=38) processed
Action.c(146): Information relevant for customer support: Entered 'LrRdpSocketTransport::IsDataPending' with 1 msec maximum timeout.
Action.c(146): Information relevant for customer support: Entered 'LrRdpSocketTransport::IsDataPending' with 1 msec maximum timeout.
Action.c(146): Information relevant for customer support: Entered 'LrRdpSocketTransport::IsDataPending' with 1 msec maximum timeout.
Action.c(146): Step Mouse Click 27 - clicking mouse button LEFT_BUTTON at (1422, 282)
Action.c(154): Synchronizing on image started
Action.c(154): detect score is 1, image entropy is 5.53739, match at (216, 310)
Action.c(154): Step Image Synchronization - synchronizing on image (Mode=Appear, Tolerance=Medium, Timeout=300 seconds)
Action.c(163): lr_think_time: 1800.00 seconds.
Action.c(165): Notify: Transaction "DESCRIPTION" started.
Action.c(174): Clicking mouse button started
Action.c(174): Information relevant for customer support: Entered 'LrRdpSocketTransport::IsDataPending' with 1 msec maximum timeout.
Action.c(174): Error:Connection reset by the server
Action.c(174): There was an error while Clicking mouse button
Action.c(174): Notify: Transaction "DESCRIPTION" ended with "Fail" status (Duration: 0.1862).
Abort was called from an action.
Ending Vuser...
Starting action vuser_end.


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