This article provides a general guidance on how to identify if third party applications may be interfering with the proper operation of LoadRunner VuGen while recording a business process
Link in Knowledge base: http://support.openview.hp.com/selfsolve/document/KM00690370
Eddy Segura
HP LR/PC Support
If you are customer you can try posting on our internal forums for more personalized support.
LoadRunner:
http://h30499.www3.hp.com/t5/LoadRunner-Support-Customer/bd-p/loadrunner-support-customer-forum
Performance Center:
http://h30499.www3.hp.com/t5/Performance-Center-Support/bd-p/performance-center-support-customer
How to:
http://www.youtube.com/watch?v=4ChlysWupWM
If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution