Need protocol details to record a tool installed on windows OS

Hi,

We have installed one tool on local Desktop, which is build on .net framework and Application technology as  C#.Net, WPF,WCF. The business process is interacting with IIS server in client-server communication mode.

We have tried to launch the tool using Load Runner with win32 application type but LR 11.04 and LR 12 doesn't launch the application.

Please suggest the solution to rectify this issue.

Tried with LR 11.04 and LR 12 on Win 7 OS, protocol used web http/html, application type selected as win 32.

Thanks,

Prasanna